1. Provide product selection guidance, recommend matching decorative materials based on house decoration style and scenario needs.
2. Provide professional explanation of applicable substrate, strength level, durability and other key parameters of decorative materials.
3. Provide installation guidance for decorative materials, including surface treatment before construction, using suitable adhesive materials, tools, etc.
4. Provide operation training on the use of special processes or novel materials.
5. Provide guidance on material compatibility to avoid incompatible combinations.
6. Provide quick response and solutions when quality issues occur with decorative materials.
7. Collect user feedback to continuously improve products and meet personalized decoration needs.
8. Multiple communication methods, 24-hour rapid response, use of standard drawings, fully meet customer needs.
9. Provide free technical consultation services for 5-10 years to protect consumer rights.